

Why Should We Treat Millennials Differently?
I read an interesting article in the Wall Street Journal titled How the Rams Built a Laboratory for Millennials. Journalist Kevin Clark...


Why Are We Doing This?
…is the most important question of all. It’s your safety net. It’s a reminder to get back on track. The most prevalent resource drain...


The Wanamaker Dilemma
John Wanamaker famously said, “Half the money I spend on advertising is wasted; the trouble is, I don’t know which half.” You can replace...


Tactics Eat Strategies For Lunch?
A notable business leader once told an audience I was in, “tactics eat strategies for lunch.” That is akin to saying “if we throw stuff...


The Elusive Strategy
At the beginning of a project, I ask to see my client’s current strategic growth plan. I have only received three types of plans: 1) The...


Why Consistency is Crucial
Consistently keeping your brand promise employs three concepts of cognitive psychology: consistency principle, confirmatory bias and...